Refund policy

RETURN POLICY

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES ARE ACCEPTED.

If you have any issues with your order, feel free to contact us at tashy.bout@gmail.com.

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the situation and offer an appropriate solution.

We are not responsible for any damage caused to the jewelry due to improper use. The jewelry we offer is described as stainless steel based on the information provided by our suppliers. If a supplier provides incorrect information and the jewelry is not stainless steel, we do not assume any responsibility. Each customer purchases at their own risk.

Klarna Usage Policy

Klarna is not available as a payment method for gift cards, service bookings, or custom consultations. It can only be used for the purchase of physical products available in our store.